Telstra Industrial Automation

All Systems Go

Telstra helps solve the complexity of industrial automation across sensors, high-speed, high-density 5G networks, IT/OT integration, control platforms, cyber security, AI, and data analytics.

Maturity Model

Where are you on the industrial automation maturity model?

  • Safer mine sites.

    Predictive supply chains.

    Simpler environmental management.

    Smarter construction.

    The rewards of industrial automation are high. But the reality is complex.

    It takes expert skills and the right technology to deliver automation that adds real value.

    Simplifying this challenge, Telstra brings you solutions across the automation ecosystem.

    Telstra Purple specialists assess your IT and OT environments and business goals, providing professional guidance throughout your journey.

    We combine local industry experience with global expertise to plan and connect sensors, help ensure your network is fit for purpose, and integrate Information and Operational Technology – all within a cyber resilient environment. 

    Our data professionals combine data from industrial assets, systems and sensors to create an automation control solution that you can optimise using powerful analytics. 

    We then evolve predictive maintenance and responsive production capabilities to deliver transparent operations and transform business. 

    It’s how we’re helping keep drivers safer 

    Enabling autonomous haulage trucks 

    Driving efficiencies in industrial processing

    And speeding up construction.

    So if you’re ready to automate anything from a business process to a supply chain, talk to Telstra.

    All systems go. Telstra industrial automation.

    Find out more at

More predictive. More productive.

Discover how Telstra industrial automation helps enable companies to control and automate machinery, fleets and digital processes, and use analytics, AI and machine learning to optimise production.

Hear from Telstra automation experts

Designing a network for automation.

Many of the technologies driving industrial automation, including IoT, robotics, analytics, AI, and AR require an evolved network infrastructure that can support the sheer volume of connected and powered devices. In this video, Warren Jennings, Industry CTO at Telstra, and Alan Seery, Managing Director of Aqura, discuss the benefits of 5G, IT/OT convergence and the power of partnerships.

  • [Warren Jennings, Industry CTO, Telstra] For several years, Telstra's been staring really deeply into understanding the capabilities that we're going to need to support our customers as industrial automation accelerates throughout the Australian economy. One of the most obvious areas of that investment is in foundational technologies like 5G and some of our data platforms. So we've literally invested billions of dollars in making sure that that technology foundation is available to Australia and Australian enterprises.

    [Alan Seery, Managing Director, Aqura] For the first time ever now we've seen a technology that is capable of fulfilling all the demands of enterprise. 

    [Warren Jennings, Industry CTO, Telstra] 5G also has the ability to provide very low latency, which is really important in applications involving things like remote control or augmented reality, where humans are very sensitive to things like latency. 

    Another key feature of 5G has to do with what we call device density 5G has been designed to be able to cope with millions of devices in a coverage zone. 

    In a lot of industrial use cases. You have applications that have very tight constraints on the network. 5G gives you the ability to allocate network resources, separate them and guarantee them for those applications.

    [Alan Seery, Managing Director, Aqura] From small sensors that are just sending tiny packets of data once an hour or once a day all the way through to those other high demand applications that will cover all of that in one network.

    Private 5G provides you with the control over the network complete enter and control. You can set the priority and the quality of service for all of your applications. 

    [Warren Jennings, Industry CTO, Telstra] The design, the implementation and the running of those industrial networks is absolutely critical. We've acquired an organization named Aqura, who are one of Australia's foremost organizations with deep experience across a range of industries on designing, building and running industrial networks.

    [Alan Seery, Managing Director, Aqura] And with the combination of Telstra, we are able to bring together a full ecosystem that covers everything from private to public, and we can satisfy all the use cases that our clients need with everything in between. 

    [Warren Jennings, Industry CTO, Telstra] One of the other capabilities that is in really short supply in Australia is around the convergence of operational technology and information technology.

    How they work together securely is very fundamental. We've acquired an organization called Alliance Automation, who is one of the foremost organizations in Australia with a very large skill base in the skills that are necessary for that sort of IT convergence. The pointy end of industrial automation, whether it's physical or information automation, is the ability to take all of that digitised data coming out of the automation and to create actionable insights from it.

    [Warren Jennings, Industry CTO, Telstra] So we've created joint venture with an organization named Quantum who are quite possibly Australia's largest single pool of data science and data engineering expertise, with really strong focus on solving enterprise problems. The real glue that enables you to bring those together is an organization called Telstra Purple. We have over 2000 highly skilled and deeply experienced professionals in managed services and in professional services that really help tie all aspects of industrial automation programs together.

    [Alan Seery, Managing Director, Aqura] We're now in an era of the art of what's possible. Your imagination is the constraint. You can, within reason, deploy technology to satisfy any use cases that you might have. I think it's there today. We just need to work together to make it happen.

    All systems go. Telstra industrial automation.

The convergence of IT and OT

IT/OT convergence has become a priority across mining, energy, construction and supply chain organisations to help them run their businesses more effectively. In this video, Matt Griffiths, Managing Director, Alliance Automation and Warren Jennings, CTO for Industry at Telstra, explain how to embark on successful IT and OT integration.

  • IT/OT has become a priority for a lot of our customers to help them run their businesses

    more effectively through applications such as machine learning, AI, predictive analytics.

    It allows businesses to become smarter down on the plant floor to allow them to actually automate

    their process and their operations, make things autonomous, make things smarter.

    Mining customers, oil and gas customers, anyone that creates some sort of reliability process around their equipment and asset, they could all benefit from industrial automation.

    IT/OT integration really needs that holistic, multifaceted strategy.

    But that has to be accompanied by a highly pragmatic road map.

    One thing that you really need to get right is understanding your operational technology asset, and what it actually is.

    And its currency in technology today.

    Also then planning to upgrade to bring it into currency is also a quite lengthy process, but there is systems and processes and tools

    that we have to allow that to happen.

    I'd also advise organisations, don't underestimate the technical challenges involved, but also realise the non-technical

    challenges involved.

    How do you bring your IT and OT teams together so that they can create and follow a consistent framework

    across the organisation?

    We've acquired an organisation called Alliance Automation, who are one of the foremost organisations in Australia with a very large skill base in IT/OT convergence, whether it's digital control systems, engineering, all the way through

    to operational technology security.

    Our strengths are from ground roots industrial 4.0 through to high-end analytics and integration at the level 4 or ERP enhanced level.

    We cover a full end-to-end process, allowing us to build out solutions from start to finish.

    Alliance Automation is vendor agnostic.

    At the end of the day, it's not one box fits all and we find that the best place to start is really scoping out that digital roadmap so that you understand what utopia is.

    Find a partner who, yes, can help you with that strategic vision, but can also work to understand your business priority and build and execute that pragmatic road map that at the end of the day is going to deliver the benefits.

    You need a strong partner and you need to start with a digital road map assessment, understand the risks, the mitigations for the risks, the remediation plans, bringing it into its currency and then being able to manage it.

    And that's where we come in because we can provide that full lifecycle, as can Telstra, in supporting the customer’s infrastructure.

    There's not a lot you can't do with industrial automation.

    We can enable every business to optimise and become more productive and safer.

Securing IT/OT environments

The convergence of IT and OT platforms has expanded the attack surface through the connection of sensors, machines and devices. In this video, Matt Griffiths, Managing Director, Alliance Automation and Warren Jennings, CTO for Industry at Telstra, describe the key considerations when securing IT/OT environments.

  • Any company wanting to do IT/OT integration will need to be cyber resilient.

    Increases in cyberattack, geopolitical tensions, regulation, and the drive to have much more secure

    and stable supply chains has really accelerated that.

    Because we don't have an air gap anymore and we're connecting networks, applications, systems, processes

    from external connectivity all the way to the plant floor.

    Securing industrial automation can be a really complex task. Often even within a single organisation you need to bring together

    different frameworks, different parts of the organisation, lots of different technologies.

    Also, it's important to understand that the boundaries of your organisation aren't the boundaries of your risk.

    Quite often you'll have IoT equipment that may be widely dispersed, but also you're reliant

    on your trading partners.

    You need a cybersecurity strategy, including how you manage your risk, how you treat the risk,

    and how you operate in that risk-adverse environment.

    Deep shortages in cybersecurity expertise nationally make it more challenging. If you don't have the comprehensive set

    of cybersecurity skills in-house, the right partner can help you understand

    where your vulnerabilities are, can help you prioritise how you respond to them and can help you with the execution

    of that program of work, making your organisation secure, end-to-end.

    The methodology in which you manage the risk is different from an IT environment, so, we can't just shut down a gas plant

    or a power plant because the operational impact is far worse than the actual attack itself.

    The next step is to understand what can be done around the threats and the vulnerabilities that you have in your system, and then develop out and design a remediation process to actually plug those holes

    and knock off those threats and then how do you manage that.

    Actively work on your security culture, train your people, shift your mindset to considering security

    as a key priority. Conduct regular audits and get an independent perspective on your security posture,

    your technologies and your processes.

    It is a big job and it requires experts that understand the risk and that are also certified

    to actually help you understand what the risks are and how they comply with standards today.

    One of the things we do is do security by design throughout our design process

    for all projects.

    One of the smartest things you could do is get us and Telstra Purple in to help understand your cybersecurity risk

    in your IT/OT domain, and then introduce a secure operations centre that is provided by Telstra to help

    also manage your IT, then in your OT domain as well.

    And finally, no organisation is an island, so I encourage organisations to work collaboratively with their trading partners, with their vendors, to uplift everyone's cybersecurity capability.

Creating a data-driven business

Gideon Ratner, Chief Customer Officer, Quantium Telstra and Warren Jennings, CTO for Industry at Telstra, provide insights on using analytics, AI and Machine Learning to obtain the full benefits of industrial automation.

  • Industrial automation and data analytics are really tightly interrelated.

    First of all, data and analytics are one of the key tools to getting your processes

    right before you implement automation.

    Secondly, it's data and analytics that can drive new sources of efficiency and productivity.

    In the supply chain area, data and analytics can drive a number of very important business decisions.

    For example, improved accuracy can help a business drive better labour planning, help reduce wastage

    and allocate resources in a much more accurate and predictable way around the demand and supply of the business.

    Understanding where to start can be really complex.

    Organisations are awash with data and have any number of processes where they could apply analytics.

    Be clear on what problem are you looking to solve.

    This means identifying where the key high priority areas within the business where data analytics can be applied.

    To create a data-driven business isn't a point-in-time exercise, it's actually a journey.

    So first, make a start. Find a few discrete initiatives. Get the foundations right. Very often this step gets missed.

    It's less exciting, but actually having sound data quality is very important to really drive actionable results.

    Map out those processes and identify the critical decision points along the way.

    Then for each of those critical decision points, look at the data and how you use that data

    to make the decisions.

    You will learn a lot from attacking a real problem, learning from that, developing the expertise and growing the impact that you have on the business.

    This involves getting the right skillset, having the technical domain, having the right technology

    and toolsets to achieve this.

    As Telstra's looked into what we need in order to support Australian industries, we've realised that deep data

    and analytics capability is in short supply in Australia.

    So we've created a joint venture with an organisation named Quantium who are quite possibly Australia's largest

    single pool of data science and data engineering expertise with really strong focus on solving enterprise problems.

    Quantium brings over a thousand specialists, data scientists and engineers, coupled with years of IP to really solve large,

    impactful business problems.

    This means that with the power of both Quantium and the Telstra ecosystem, we can really bring the best to the industrial sector.

Our customer stories

Downer Construction

Telstra Purple digitised Downer’s asset library and maintenance check list and made it available as a mobile app on an easy-to-use dynamic AR platform. 

Taylor: Embracing a 5G future

Telstra helped Taylor to define a simpler and better solution to manage their multiple 4G and fixed line connectivity devices, lowering overhead costs and simplifying IT support.

Why Telstra for industrial automation?

Telstra brings you specialists, process and technology – to help you optimise productivity, improve safety, simplify environmental reporting and deliver value. 

All made possible through Telstra’s extensive ecosystem - including Telstra Purple’s acquisition of Alliance Automation and Aqura - and joint venture Quantium Telstra. We help customers design and deploy industrial networks, integrate IT/OT environments, and deliver insights through trusted data.


Cyber Security in Mining, Energy, Construction and Supply Chain

The convergence of OT and IT systems, network infrastructure and tools requires appropriate security strategies.

Navigating the path to industrial automation

Get expert guidance at every stage of the automation process with our interactive whitepaper. 

Expert guidance for your business

Bring us your business goals and we’ll work with you to develop a smart solution. Experienced professionals can help you assess your business and discuss next steps. Book an expert consultation with Telstra.