Telstra Business Tech services
24/7 IT support. Help when you need it most.
Our experts are always on call to help with hardware, software, and network challenges as they happen, whether they're with Telstra's tech or not.
Services are not available for some devices and software. On-site support not included. Fair Use Policy applies.
How we can help your business
All businesses, big and small, benefit from reliable IT support. That's why our business experts are available 24/7 over the phone, to offer tech solutions, whether you need to solve an issue or seek professional IT advice. Working with business tech has its challenges, don't let them slow you down.
What we cover
Devices & hardware
Get help when things go wrong with devices and hardware, including mobiles, PCs, notebooks, and modems.
Email & software
From set-up to troubleshooting, we're here to help with daily system maintenance.
Networks & connectivity
Internet troubles? We'll help to diagnose and solve network issues to keep you connected.
Cyber security concerns
We can help with system recovery and the set-up of device and data protection plans, plus more.
Pricing and inclusions
Why choose Telstra?
Get IT support when you need it
You can contact us 24/7, for expert IT advice and help with IT issues when challenges first happen. Plus, get 4 tech assessments per year.
Access on shore business experts
Gain 24/7 access to a dedicated team who will act as your own personal IT department.
Get help with all issues, big & small
From email setup to complex connectivity, we're your one-stop-shop for solutions to all IT issues, both simple and complex.
Control your business spend
Our fixed, month-to-month Tech Services subscription helps you control your spend and gives you the flexibility to cancel anytime.
Frequently asked questions
No, you can subscribe to our Tech Services so long as you have an ABN.
Yes, you can cancel at any time but will need to pay any charges you owe up to the point of cancellation, which may include the full month charge of $60 for the current billing cycle (No credit issued).
Any technology that helps you operate your business and engage with your customers is a tech solution. Common tech solutions include software systems, data protection and cyber security services, and internet services.
When you subscribe to Business Tech Services, our team of business experts can assist you with installing and managing all the above, plus more.
An IT solution, or information technology solution, is what we call a set of related software programs and/or services that are sold as a single package. Many IT solutions for business include both products and services, such as a modem and accompanying internet service.
When you subscribe to Business Tech Services, our team of business experts can assist you with selecting and managing IT solutions for your business.
If you have questions about tech services, please call us on 13 70 55.
Services are not available for some devices and software. Cost of any software/hardware not included. Data charges may apply. Fair Use Policy applies. Report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations.
Business tier Telstra Business Tech Services
Available to new and existing Telstra Business Tech Services subscription customers who are eligible for business tier benefits. Benefit will expire if not activated before the end of the membership year. Redeemable once per customer account. This benefit may be withdrawn at Telstra’s discretion, at any time, without notice.
Telstra Business Tech Services are not available for some devices and software. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges incurred in using the service. In store or in-premise support is not included as part of this service. Assessments exclude an IT security assessment. Fair Use Policy applies.
Support for service faults is included in your Broadband, Business or Mobile service when purchased from Telstra.
Need help with Tech Services?
Learn more about Tech Services
Call us to discuss tech support for your business. 8am to 8pm AEST Mon to Fri.
Already a Tech Services customer?
Call to access your Tech Services support.